Contact information
Contact Us
At RidgeMod, we are committed to providing professional customer support before, during, and after your purchase.
If you have any questions regarding products, orders, shipping, returns, warranties, or installation recommendations, please feel free to contact our support team.
Customer Support
Email:
service@ridgemod.com
Our customer service team strives to respond to all inquiries within 24 business hours.
Business Hours
Monday – Friday:
9:00 AM – 6:00 PM (GMT+8)
Saturday:
9:00 AM – 1:00 PM (GMT+8)
Sunday:
Closed
Please note that response times may be slightly longer during holidays, promotional events, or peak seasons.
Product & Installation Information
RidgeMod specializes in the sale of aftermarket automotive parts and accessories for a wide range of vehicles.
For safety and optimal performance, we strongly recommend that all products be installed by qualified automotive technicians or professional installation shops.
Please note that damages, malfunctions, or other issues resulting from improper installation, unauthorized modifications, misuse, accidents, or failure to follow product instructions are not covered under our warranty or after-sales service policy.
If you have any questions regarding product compatibility or installation requirements, please contact us before placing your order.
Order Support
For assistance with:
• Order status inquiries
• Shipping and delivery questions
• Product compatibility verification
• Returns and warranty claims
• Technical product questions
Please contact:
Our Commitment
At RidgeMod, customer satisfaction is our priority. We are dedicated to providing high-quality automotive products, reliable service, and professional support to help enhance your vehicle's performance and appearance.
Thank you for choosing RidgeMod.