Shipping policy
Shipping Policy
Shipping Coverage
At RidgeMod, we proudly offer international shipping to customers across most countries and regions worldwide, including but not limited to the United States, Canada, United Kingdom, Germany, France, Italy, Spain, Australia, Japan, South Korea, and many other destinations.
Our goal is to provide reliable and efficient delivery services, ensuring that automotive enthusiasts around the world can enjoy our premium aftermarket parts and accessories.
Order Processing Time
All orders are typically processed within 1–3 business days after payment confirmation.
Please note that processing times may be extended during peak seasons, public holidays, promotional events, or due to inventory adjustments.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Charges
Free Shipping
We offer FREE standard shipping on orders totaling $89.90 USD or more.
Standard Shipping Fee
For orders below $89.90 USD, a flat shipping fee of $15 USD will apply.
Remote Area Surcharge
Certain remote or hard-to-reach locations within the United States may require additional carrier fees. In such cases, a $200 USD remote area surcharge will apply.
Customers will be notified before shipment if their delivery address falls within a remote service area.
Estimated Delivery Time
Delivery times may vary depending on product availability, warehouse location, and destination country.
Typical delivery estimates are:
- United States: 6–10 business days
- Canada: 7–15 business days
- Europe: 7–15 business days
- Australia & New Zealand: 7–15 business days
- Asia: 5–12 business days
- Other Regions: 10–20 business days
Please note that customs inspections, weather conditions, or carrier delays may affect actual delivery times.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
You may track your order by:
- Visiting the carrier's tracking website.
- Contacting our customer support team at service@ridgemod.com.
Shipping Inspection & Delivery
Please inspect your package immediately upon delivery.
If the package appears damaged, we recommend taking photos before opening it and contacting our customer support team as soon as possible.
For any damaged, defective, or missing items, please notify us within 48 hours of delivery and provide supporting photos or videos to help us resolve the issue promptly.
Customs Duties & Taxes
International shipments may be subject to customs duties, import taxes, VAT, GST, or other local fees imposed by the destination country.
These charges are determined by local customs authorities and are the responsibility of the customer unless otherwise stated.
RidgeMod is not responsible for customs delays or additional import-related charges.
Delivery Exceptions
RidgeMod shall not be held responsible for shipping delays or delivery failures caused by:
- Incorrect or incomplete shipping information provided by the customer.
- Address changes requested after shipment.
- Refusal of delivery by the recipient.
- Customs clearance delays.
- Natural disasters, severe weather, public emergencies, government actions, or force majeure events.
- Carrier disruptions beyond our control.
Contact Information
Customer Support Email:
For any shipping, order, or product inquiries, please contact our support team. We are committed to providing professional assistance and ensuring customer satisfaction.
Thank you for choosing RidgeMod.